Gems and Glitz – Returns and Refunds Policy
At Gems and Glitz, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, our return policy is designed to help you.
Return Eligibility
Items can be returned within 30 days of receipt. To be eligible for a return, products must be in their original condition, unused, and in the original packaging.
How to Return an Item
- Email our customer service at [email protected] to initiate your return.
- Provide your order number and the reason for the return.
- Follow the instructions provided by our team for returning the item.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the refund status. Refunds will be processed back to your original payment method within a few business days.
Non-Returnable Items
The following items cannot be returned:
- Sale Items: Items marked as sale are final and non-returnable.
- Custom Jewelry: Personalized products are not eligible for return.
Need Assistance?
If you have any questions regarding our return policy or need further assistance, please contact us at [email protected]. For shipping information, please check our Shipping Policy.
